- Created, published and implemented program specifications to verify the accuracy of data.
- Reduced time spent solving client issues by documenting software bugs/workarounds and establishing the baseline for the next software release.
- Increased accuracy and simplicity of report generation by streamlining internal procedures.
- Recognized for providing over-the-top customer service by ensuring that all client data was provided in easily accessible formats to impart transparency of data for analysis.
Selected Accomplishments
