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Selected Accomplishments

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  • Created, published and implemented program specifications to verify the accuracy of data.
  • Reduced time spent solving client issues by documenting software bugs/workarounds and establishing the baseline for the next software release.
  • Increased accuracy and simplicity of report generation by streamlining internal procedures.
  • Recognized for providing over-the-top customer service by ensuring that all client data was provided in easily accessible formats to impart transparency of data for analysis.